↓ Agenda Key
Visionary speaker presents to entire audience on key issues, challenges and business opportunities
Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.
Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics
Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.
Solution provider-led session giving high-level overview of opportunities
Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.
End user-led session in boardroom style, focusing on best practices
Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.
Interactive session led by a moderator, focused on industry issue
Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.
Overview of recent project successes and failures
Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.
Discussion of business drivers within a particular industry area
Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.
Analyst Q&A Session
Moderator-led coverage of the latest industry research
Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.
Several brief, pointed overviews of the newest solutions and services
Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.
Pre-determined, one-on-one interaction revolving around solutions of interest
Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.
Open Forum Luncheon
Informal discussions on pre-determined topics
Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.
Unique activities at once relaxing, enjoyable and productive
Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.
7:00 am - 7:55 am
8:00 am - 8:10 am
8:10 am - 8:40 am
As more businesses undergo a digital transformation, and as those digital transformations become more ingrained into organizational culture, "Digital" becomes not something unique and different from the business, but a core component of every aspect of the business. As this shift occurs, IT itself faces the very real possibility of no longer being something unique from the business, but instead a component of every aspect of the business. In this world, what role then exists for the CIO? Two clear paths are presenting themselves - one leads to a focus on infrastructure and integration, to keeping the lights on for the digital innovators, while the other leads to information and innovation itself. Knowing which path to choose, how to choose it, and how to see it through will be one of the greatest challenges CIOs of this era will face.
8:45 am - 9:15 am
Leading companies are disrupting the status quo by using data to inform business strategy and create new business models that fuel growth. CIOs have the power to uncover the insight that drives disruption and speeds transformation. Learn how leading IT organizations are maximizing the use of open source and cloud technologies alongside on-premises investments to accelerate innovation. And understand how CIOs are embracing new cloud-enabled consumption models while helping ensure data privacy, security and sovereignty.
9:20 am - 9:45 am
From a technology standpoint, as a society the world of business has gone through two distinct stages in the evolution of its information security focus. The first addressed network based protection and preventative controls such as firewalls and anti-malware. The second looked at data-centric and detective controls such as encryption and intrusion/extrusion monitoring. Since breaches continue to occur at a record pace, what is need new is clearly a new evolution, one that pushes towards individual focused security through granular user monitoring and management as provided by solutions such as Identity and Access Management. While IAM isn't a new technology field, it is one whose time has come and CISO need to begin investing in modern-day, light-weight, easy to implement IAM solutions now to stay ahead of the curve, and reduce enterprise threats.
9:50 am - 10:15 am
Capacity planning has in many ways become a lost art; common during the era of the mainframe when resources were expensive and time-consuming to procure, the advent of the inexpensive pizza box Windows Server has relegated planning, replacing it with a just buy more mentality. But just buy more creates more problems than it solves as server sprawl, server management, and rampant overprovisioning issues quickly erode any aspect of the value that IT tries to deliver. The lost art need to be rediscovered, to allow IT to get back to offering truly efficient and effective service and service levels. This new era of capacity planning requires new tools that go beyond simplistic benchmarking and trending analysis and instead provides dynamic, flexible, and predictive modeling that allows IT department to truly deploy optimized IT services.
The breadth and depth of security threats that are targeting the modern enterprise are bordering on overwhelming, but they're not alone as the breadth and depth of security solutions are also bordering on overwhelming. When security managers have to respond to alerts and warnings from dozens of security systems, and CISOs have to make strategic decisions based on fragmented data, it's hard to argue that security is improving. Security Information and Event Management (SIEM) platforms that aggregate the vast quantities of data, correlate diverse events, and filter the signal from the noise are allowing enterprises to get back ahead of the curve and make appropriate tactical and strategic decisions.
10:20 am - 10:30 am
10:35 am - 11:00 am
There is no escaping the fact that the demands on the IT department are changing. Those changes are necessitating changes in the IT department itself and nowhere is this being felt more than in the roles and responsibilities of the IT staff themselves. Complicating this transition is the fact that every IT department is undergoing to change at roughly the same time making the personnel with the requisite skillsets extremely hard to find, and perhaps even harder to retain. Savvy CIOs need to quickly identify which are the hot skills they most urgently require and then build a strategy that allows them to build (train), borrow (outsource), or buy (hire) the right people with the right capability at the right time.
Michael Archuleta, CIO and CISO, Mount San Rafael Hospital
In many ways ERM, or Enterprise Risk Management, has become just another buzz word that is bandied around without any clear understanding of it's meaning, any clear understanding of it's value, or any clear understanding of how it can be achieved. ERM is not a project or a task on a list to be checked off. Instead it is a fundamental change in how an enterprise approaches the way it conducts it's business to ensure that all possible impacts to it's capital and earnings are identified, quantified, and mitigated. Such a sweeping paradigmatic shift isn't something that can be taken on lightly and enterprises seeking to just place a check mark next to a to do list line item will be sorely disappointed in their results.
11:05 am - 11:30 am
Today's modern CIO is embarking on a digital transformation journey exploring radical hybrid IT strategies and leveraging new technologies like Cloud, Social, Mobile and Big Data. However with 'keeping the lights on' legacy IT components costing nearly 90% of a typical IT budget, how can IT make powerful advancements and lead business change?
Join this interactive session to learn how award-winning CIOs are successfully tipping the balance by liberating people, time and money from costly ongoing maintenance of their ERP systems including SAP and Oracle, to invest in strategic initiatives that create real-world competitive advantage.
11:35 am - 12:00 pm
Like death and taxes, IT outages are an inevitability whether as the result of power loss, telecommunications outage, or any one of a myriad other potential technical and non-technical issues. In this environment, the savvy CIO knows that what matters most is preparation " being ready for that next outage with an IT infrastructure that is both resilient and flexible and Disaster Recovery procedures that allow for efficient and effective recovery, balancing Recovery Time and Recovery Point objectives with appropriate cost. Disasters happen but with proper planning they don't have to be disastrous to your business.
Over the last few years, as cloud and mobile technologies have taken hold within the enterprise, the concept of the network perimeter has dissolved, and with it the concepts around traditional network security. The broad scale adoption of IoT technologies however will make this first phase of network disaggregation seem trivial in comparison as enterprises begin to connect to not just thousands but millions of disparate and divergent endpoints. To ensure appropriate security in such a dispersed networking world and entirely new paradigm to security will be required that encompasses not just wildly diverse types of devices in wildly diverse locations, but the threat of low-powered, low complexity endpoints that have no internal capacity for monitored and managed security capabilities.
12:05 pm - 12:30 pm
Kobus Meyer, Senior Director, Visa
Best practice in most enterprises, at least as far as the CIO and CISO goes, is to squash Shadow IT wherever it is encountered. Shadow IT, the argument goes, leads to a world of data and integration problems for the IT department, and significant amounts of unknown and unquantifiable risk for the information security group. A small but vocal minority however is beginning to advocate for Shadow IT as a catalyst of innovation, citing the increases in productivity and creativity by allowing enterprise staff to find their own out of the box solutions to organizational problems. CISOs can allow their organizations to have their cake (Shadow IT) and eat it too (still be secure) by following a few simple steps that allow them to build in security regardless of user activity.
12:35 pm - 1:20 pm
1:25 pm - 1:50 pm
The accepted number for the amount of the IT budget that is tied up in operational spend, in paying to maintain technology that has already been purchased, is 80% leaving only 20% for the IT department to use to drive new projects. Because this level of funding is so low, as much as 70% of IT sponsored projects fail. Yet IT departments are being constantly pushed to be innovative, to find a way to embrace new technologies and leverage them to drive business change. How can you do that when your time, money, and effort goes to just keeping the lights on? Join us as we collectively explore this issue and examine some of the successful strategies that are being leveraged by top IT leaders.
For many years the CIO, has struggled with the concept of IT-Business alignment and finding ways to ensure that the IT department and the Lines of Business with which it integrates have a common understanding and ability to communicate. Now, as the CISO and the information security department grow out of the IT shadow, they increasingly find themselves in the same position. Their challenge however is greater in that the concepts of IT security are in many ways more abstract than those of generalist IT, and their activities often run counter to the goals of the rest of the organization. CISOs must learn for the trials and tribulations of the CIO and the IT department, and find common ground with the business, to ensure they can hear what their partners are saying, while communicating their own points in understandable terms.
Chris Martinez, CISO, Aetna
1:55 pm - 2:20 pm
The promise of the cloud is almost beyond compare; infinite computing resources, unmatched reliability and uptime, instantaneous service availability, simplistic self-service and provisioning, and the low-low prices of a buy by the drink model. These are the reasons behind the rush to the cloud that we are currently experiencing, but the wholesale adoption does bring a downside " as more and more capability is moved to the cloud, more and more cloud providers are utilized since, for the most part, each provider offers only a limited suite of services. The MultiCloud environment that creates a new set of challenges that IT leaders need to overcome, notably resiliency, interoperability/integration, and security and compliance through careful planning and the lessons learned from building complex on premise distributed systems.
2:25 pm - 2:50 pm
Innovation is more than just a buzzword; it's fast becoming the mantra by which successful companies live. As enterprises strive to become ever more agile, offloading mundane responsibilities to sourcing partners can free the resources to become innovative. While beneficial, this really only scratches the surface as it still requires and relies on your resources to undertake that innovation journey. Partners that can bring innovation wherewithal to the table however, that can bake it directly into the service offering provide a greater opportunity to innovate. Understanding how such services can be integrated into your day to day operations, how they can spring board your innovation efforts, and how they can allow you to become truly transformational is essential to innovation success.
Volume, variety, velocity, veracity; all four of the hallmarks of Big Data have a clear fit in the world of security as the number of threats grows, their natures diverge, the speed with they are encountered (and subsequently have to be dealt with) accelerates, and the need to be ever more accurate enhances. As enterprises have made significant investments in Big Data programs and analytics platforms, they are beginning to reap real benefits in terms of business efficiency and innovation. The time then has come to begin applying those same principles and platforms to the security challenges facing enterprises to allow for faster, more effective overall security.
2:55 pm - 3:20 pm
Once upon a time applications ran directly on physical hardware. Then the boxes got bigger and more capable and multiple applications were run on the same hardware. There were some resource constraints, but things in general became more efficient. Time passed, things evolved and virtualization was introduced, allowing enterprises to run even more applications even more efficiently on the same hardware. And then the cloud came on the scene, extending the virtualization model to the point that it looked like something completely different, to the point that it became true utility computing. Cloud computing is not just virtualization on a bigger scale and as CIOs prepare their organizations to dive into private clouds at an increasing rate, it is very important to understand what they are and are not, and how they differ from their forbear computer models with which we are all familiar.
When it comes to implementing network security infrastructure there are two schools of thought: use best-of-breed point solutions, or go with all round consolidated platforms. Pros and cons abound for either approach revolving around varying levels of protection, integration, and administrative overhead but the increasing complexity of current security infrastructure is showing a winning approach. Even though consolidated solutions may offer greater benefits in the long run, no one exists in a green-field situation when it comes to network and infrastructure security so careful planning is required to ensure the necessary protection.
3:25 pm - 3:35 pm
3:40 pm - 4:05 pm
4:10 pm - 4:35 pm
While the combination of Social, Mobile, Analytics, and Cloud have been present and disrupting IT departments and enterprises as a whole for over two years now, in many ways organizations have still not fully embraced them, have still not fully leveraged them. These new platforms allow organizations radically new ways to go to market, allowing for broad scale deployment of systems of engagement that create dynamic relationships with clients and prospects. Finding the resources, wherewithal, and ability to fully commit to these technologies and the capabilities they create has proven to be a struggle for many, but a struggle that can be overcome by leveraging the right partners that bring the right skills and experiences to bear.
Social media is the least hyped and potentially least adopted of the so-called disruptive technologies, at least by enterprises in general. This doesn't mean that employees are embracing these tools personally however, nor does it mean that enterprises should continue to avoid them. The fact of the matter is social platforms allow for incredible levels of interaction that when harnessed can lead to significant creativity and productivity gains allowing enterprises that adopt and encourage the use of social collaboration platforms to be more successful than their non-social peers. But every newly adopted technology brings with it unique problems and so it is the CISOs job to provide the secure landscape within which this social collaboration, both internal and external, sanctioned and not, can occur.
4:40 pm - 5:20 pm
The role of the modern IT Executive is more complex than it has ever been before, not just because the technology landscape has become more complex, but also because increasingly IT execs have had to become a business-focused executive, not just a technologist. Long have we talked about the CIO and CISO getting a seat at the table but modern businesses are now demanding that their technology impresario join them and leverage his deep and rich technical acumen to allow the organization as a whole to better position itself for market-place success. To be successful, CxOs need to invest in themselves, in their personnel, and in the right technologies to allow them to position the IT department to proactively address business needs as an innovator and driver, rather than order-taker and enabler.
5:20 pm - 5:30 pm
5:30 pm - 7:00 pm